Privacy-policy | Dioxilife EN

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Privacy-policy

Privacy-policy

P PRIVACY POLICY AND DATA PROTECTION 

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights  MEBENEZER LAB SL guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The Data Protection Policy of DIOXILIFE is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD, in this sense DIOXILIFE has adopted the levels of protection legally required, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, exposed below. However, the user must be aware that security measures on the Internet are not impregnable.

Person responsible for processing: Who are we?

Designation: MEBENEZER LAB SL

CIF: B12974127

Activity: Production, packaging and distribution of products for the purification of water and disinfection.

Address: Pg. Ind. El Campaner, Vial 5, Nº 1 Alcalá de Xivert, 12570 (Castellón) Spain.

E-mail address: info@dioxilife.com 

Purpose of processing: What will we use your data for?

P PRIVACY POLICY AND DATA PROTECTION 

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter LSSI-CE) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights  MEBENEZER LAB SL guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The Data Protection Policy of DIOXILIFE is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD, in this sense DIOXILIFE has adopted the levels of protection legally required, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, exposed below. However, the user must be aware that security measures on the Internet are not impregnable.

Person responsible for processing: Who are we?

Designation: MEBENEZER LAB SL

CIF: B12974127

Activity: Production, packaging and distribution of products for the purification of water and disinfection.

Address: Pg. Ind. El Campaner, Vial 5, Nº 1 Alcalá de Xivert, 12570 (Castellón) Spain.

E-mail address: info@dioxilife.com 

Purpose of processing: What will we use your data for?

All data provided by our customers and/or visitors to the DIOXILIFE website or its staff, will be included in the register of personal data processing activities, created and maintained under the responsibility of DIOXILIFE, essential to provide the services requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to elaborate profiles on the users of our services.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: This is the one that applies when you purchase one of our products or contract one of our services.

b) Legitimate interest: To deal with the queries and complaints that you make to us and to manage the collection of the amounts owed to us.

c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information.

Addressees: With whom do we share your data?

We do not share your personal data with anyone, except those public or private entities to whom we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law obliges us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount of money.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your prior permission through clear options that will allow you to decide in this regard.

Communication: Where may we send your data?

We will not make international transfers of your personal data for any of the purposes stated.

Conservation: How long will we keep your data?

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

In this sense, DIOXILIFE will keep the personal data once its relationship with you has ended, duly blocked, during the period of prescription of the actions that could derive from the relationship maintained with the interested party.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: This is the one that applies when you purchase one of our products or contract one of our services.

b) Legitimate interest: To deal with the queries and complaints that you make to us and to manage the collection of the amounts owed to us.

c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information.

Addressees: With whom do we share your data?

We do not share your personal data with anyone, except those public or private entities to whom we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law obliges us to provide the Tax Agency with certain information on economic transactions exceeding a certain amount of money.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will ask for your prior permission through clear options that will allow you to decide in this regard.

Communication: Where may we send your data?

We will not make international transfers of your personal data for any of the purposes stated.

Conservation: How long will we keep your data?

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.

In this sense, DIOXILIFE will keep the personal data once its relationship with you has ended, duly blocked, during the period of prescription of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to DIOXILIFE, and will not be processed except to make them available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data (including your username and password) you use on our website. Our staff follow strict privacy rules and where we employ third parties to provide support services, we require them to abide by the same rules and to allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

 a)    Right of access to your personal data, to know which personal data are being processed and the processing operations carried out on them;

b)     the right to rectification of any inaccurate personal data;

c)     Right to erasure of your personal data, where this is possible (e.g. by law);

d)     Right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the processing is in doubt, in which case we may retain the data for the purpose of asserting or defending claims.

e)     Right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. DIOXILIFE will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims.

f)      Right to portability of your data, where the legal basis which enables us to process your data is the existence of a contractual relationship or your consent.

g)     Right to revoke the consent given to DIOXILIFE

Security: How will we protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of technology and the nature and risks to which the data is exposed. However, we cannot be responsible for your use of the data (including your username and password) you use on our website. Our staff follow strict privacy rules and where we employ third parties to provide support services, we require them to abide by the same rules and to allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

 a)    Right of access to your personal data, to know which personal data are being processed and the processing operations carried out on them;

b)     the right to rectification of any inaccurate personal data;

c)     Right to erasure of your personal data, where this is possible (e.g. by law);

d)     Right to restrict the processing of your personal data where the accuracy, lawfulness or necessity of the processing is in doubt, in which case we may retain the data for the purpose of asserting or defending claims.

e)     Right to object to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. DIOXILIFE will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims.

f)      Right to portability of your data, where the legal basis which enables us to process your data is the existence of a contractual relationship or your consent.

g)     Right to revoke the consent given to DIOXILIFE

To exercise your rights, you can do so free of charge and at any time by contacting us at the address Apto. Correos 56, 12570 Alcalá de Xivert, Castellón, enclosing a copy of your DNI (identity card).

Rights protection: Where can you make a complaint?

In the event that you believe that your rights have been disregarded by our entity, you can make a complaint to the Spanish Data Protection Agency, through one of the following means:

.- Electronic office: https://www.aepd.es

.- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid

.- Telephone: 901.100.099 and 912.663.517

Forming a complaint at the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be to this Privacy Policy?

DIOXILIFE reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect its compliance with this policy.

Rights protection: Where can you make a complaint?

In the event that you believe that your rights have been disregarded by our entity, you can make a complaint to the Spanish Data Protection Agency, through one of the following means:

.- Electronic office: https://www.aepd.es

.- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid

.- Telephone: 901.100.099 and 912.663.517

Forming a complaint at the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be to this Privacy Policy?

DIOXILIFE reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect its compliance with this policy.

In order to ensure compliance with the regulations on the protection of personal data, DIOXILIFE has received consultancy and advisory services from clickDatos.

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Call us at 624 89 83 97
9:30 a.m. to 2:30 p.m. and 3:30 p.m. to 5:30 p.m. (Monday to Friday), saturdays 9:00 a.m. to 2:00 p.m.

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